Privacy Policy

Last updated: 5th February 2026

Introduction

Space Engagers Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website spaceengagerslive.com.

Information We Collect

We may collect and process the following personal data:

• Identity Data: Name, title
• Contact Data: Billing address, delivery address, email address, telephone number
• Account Data: Username, password
• Transaction Data: Order details, purchase history, payment confirmation (payment details are processed securely by third-party payment providers and are not stored by us)
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Information about how you interact with our website
• Marketing Preferences: Your communication preferences

How We Collect Your Data

We collect personal data when you:

• Create an account or place an order
• Complete forms on our website
• Contact us by email or contact forms
• Browse our website (via cookies and analytics tools)

Website Usage

When you visit our website, we automatically collect certain information about your interaction with it. This includes:

• Pages viewed and time spent on pages
• Products viewed or added to your basket
• Referral sources (how you arrived at our website)
• Browser and device information

This data helps us to:

• Understand how visitors use our website
• Improve website functionality, performance, and user experience
• Identify and prevent fraud or misuse
• Optimise our products and services

Website usage data is collected using cookies and similar technologies. For more details, please refer to our Cookie Policy.

How We Use Your Data

We use your personal data to:

• Process and fulfil orders placed through WooCommerce
• Manage payments, returns, and refunds
• Create and manage customer accounts
• Communicate with you about your orders and enquiries
• Improve our website, products, and services
• Comply with legal and regulatory obligations
• Send marketing communications where consent has been provided

Legal Basis for Processing

We process personal data under the following lawful bases:

• Performance of a contract (processing orders and delivering goods)
• Legal obligation (tax, accounting, and consumer law requirements)
• Legitimate interests (improving our website and services)
• Consent (marketing communications)

Sharing Your Data

We may share your personal data with trusted third parties, including:

• Payment providers
• Delivery and logistics providers
• Website hosting, IT, and analytics providers
• Professional advisers such as accountants or legal advisers

All third parties are required to keep your data secure and use it only for specified purposes.

International Transfers

When data may be processed outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as standard contractual clauses.

Data Security

We implement appropriate technical and organisational measures to protect personal data, including secure servers, SSL encryption, and restricted access to personal information.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies and similar technologies to distinguish you from other users and improve your browsing experience. For further details, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Space Engagers Ltd
Email: spaceengagerslive@gmail.com
Address: Studio 1, Spode Creative Village, Elenora Street, Stoke-on-Trent, ST4 1QD