Yes. Many of our activations can run without dedicated event hardware and can be accessed through smartphones, tablets or web links. Hardware is optional for many products and can be added where a more physical setup is needed.

We can provide a range of optional event hardware, depending on the activation. This may include tablets, touchscreens, selfie booths, photo printers, large screens, projectors and other supporting equipment. We then recommend the best setup based on the product, venue and event format.

If your activation needs hardware, we can scope the right setup as part of the quote or order process. That includes the hardware type, quantity, event dates, delivery requirements and any setup support needed on site.

Most activations are licensed for your event date or event period. Depending on the product, this can include single-day use, multi-day use or a custom licence for recurring events.

Yes. Most activations can be customised to reflect your brand, campaign or event theme. That can include logos, colours, typography, messaging, backgrounds, overlays and other visual elements, depending on the product.

We recommend booking at least two to three weeks in advance where possible. This gives enough time for availability checks, branding updates and any hardware planning. Larger or more customised setups may need longer lead time.

Delivery depends on the product. Some activations are provided through a web link or QR code, while others are supplied as part of a hardware setup or event-ready system. Where needed, we can also help with delivery, setup guidance and testing before the event.

Technical requirements depend on the activation. Common needs include a reliable internet connection for connected experiences, power for hardware-based setups and enough space for the activation itself. We provide clear technical requirements before delivery, so you know exactly what is needed.

Some activations can remain available after the event for a defined period. This depends on the product type and licensing setup, so we can advise on post-event access where needed.

Support options depend on the activation and package. This can include setup guidance, troubleshooting support, remote assistance for digital activations and optional on-site support for more involved event setups.

Pricing depends on the product, level of customisation, hardware requirements and event duration. We provide a clear breakdown so you can see what is included and where any optional extras sit.

If your event changes, contact us as early as possible. Rescheduling and cancellation options depend on timing and on whether hardware, delivery or production work has already been committed. We will then talk you through the available options clearly.

You can contact us through the website contact form or by email with any product, delivery or support questions. If your activation includes event-day support, we will also make sure you know the best route for urgent assistance.

Yes. Some activations can include optional lead capture and consent steps where needed. For events collecting attendee data, setup can be aligned with ICO guidance and UK GDPR best practice.